Do you sell parts?➕

If you have ordered an item from us and require replacement parts outside of warranty coverage, we are happy to assist you in placing a replacement parts order!

Do you only sell genuine products?➕

yes! We are proud to only sell the highest quality authentic products. Our website does not allow counterfeit products to appear.

What is the warranty coverage for the project I am interested in?➕

Most of our products offer warranty against manufacturing defects. Some products also offer a complete warranty of 1-5 years from the date of purchase. These guarantees vary depending on the project! It may be mentioned in the product list. If you have any questions, please contact us and we will be happy to assist you.

How do I know if your product list is accurate?➕

We have a lot of project data constantly updated! Sometimes, this may lead to issues such as inaccurate product information, incorrect pricing, or outdated product availability. We apologize for these issues.

I have checked the estimated delivery time on the product page, but I need to receive this product as soon as possible! Can you ship the goods faster?➕

If you need a product that is faster than expected, we can offer an additional fee for overnight or two day delivery services. You can request that our team update the shipping options over the phone and choose the appropriate option by paying the corresponding fee.